Hotel holiday rentals in Puerto Morelos

Roger was great to work with. Responds quickly, answers questions, helps out in any way needed. We loved the resort and he made it happen without a problem!

Great place to stay. A few minor problems during my 4 month stay and Laura responded in under an hour. Usually in under 5 minutes. She was excellent in every aspect. Had a great stay and will recommend it to anyone considering booking with Laura

Vidanta is an amazing resort.

The studio was clean and bright as depicted. The location is within 10 - 15 minutes walking distance to anything you may require and especially the beach. The studio is at street level with it's advantages and for some disadvantages. The hosts were very plesent and attentive to any needs and requirements. My stay at Rosa Maria's studio was a great experience, l would recommend this studio for it's location and fun facture.

This place was a very lovely and charming place with an amazing location. The communication for any of my needs was prompt and accommodating, I could not have asked for better service! I would definitely revisit!

The communication was very comforting from the moment we booked. Berenice really aims to please , she is quick to respond and very accommodating. The condo is exactly like the pictures , the surroundings are much and beautiful, everything was as expected and more ! I felt supported and guided with any questions or concerns, she was quick to answer and always with a smile . I will hopefully be back many times to come !

What a beautiful place to stay! My family of 5 had a wonderful time. Bryan made the process seamless. It’s always appreciated when booking a vacation! Will definitely be back!

They were so kind and helpful. We loved it and will definitely be back!

The place is super nice with Thai vibes. You are a few steps from the beach and have extra activities such as the beach club, relaxing massage (which are not included in the payment of the hotel stay).

Doria was a fantastic host!! we booked our holiday in Playa del Carmen through her Royal Elite (RE) membership and was able to use all the benefits of the all inclusive property as if we were owners!! I highly recommend booking through a member instead of the hotel or Expedia since now you receive extra benefits and kids under 12 are free!! With Doria, you pay for the room to her on Airbnb and then proceed to pay the all inclusive fees to the hotel once Doria passes on your information to them. We would definitely take the kids back to this resort, there is so much for them to see and do. There was never a dull moment in the entire week. Loved it!!! Go for it

Overall, everything was great. Just note that the rooftop is currently closed and there is quite a bit of noise starting at 8 a.m. due to maintenance work being done on the rooftop.

The apartment is beautiful. We had a problem with the bathroom, which had no hot water, but the solution was almost instantaneous. They were super attentive. Everything in the building was very nice. The location is great. We were in the center of 5th Avenue, but without noise. You walked a little and everything is within reach. We loved it

I had an incredible stay at this beautiful Airbnb in Playa del Carmen. The private rooftop pool was an absolute highlight, offering stunning views and a perfect spot to relax. The location couldn't be better—just a short walk to fantastic restaurants and the beach. The host Carlos was attentive and ensured we had everything we needed for a comfortable stay, recommended local attractions restaurants, and even got us an excursion at a good deal . Highly recommend this gem for anyone visiting Playa del Carmen! ---

Kateryna was very responsive in organizing the booking at Sandos Resort. She was quick to explore several scenarios with us and get pricing quotes. Her quotes were honest and transparent and we got exactly what she said we would get. It is very beneficial to get the Royal Elite status at the Sandos resorts as you get preferential treatment and access to designated restaurants, pools and beach areas.

Adam was a wonderful host. He made the entire experience with transportation and check in/out seamless! He was always responsive and was very thorough with answering any questions we had throughout the process. 100% booking with Adam! We stayed at the Reef Coco Beach and it was amazing. The location was PERFECT right of 5th street in Playa Del Carmen, so it was easy to stroll around the city. The amenities on the resort were fantastic - we especially liked the private beach and the VIP amenities! The food was excellent! The bartenders and staff were amazing and made us all feel like family. ❤️ We will definitely be staying here again!

The place was perfect, it was only used to rest, it had all the amenities they mentioned.

The VIP experience and access to club member pricing was an AMAZING deal!!! The jungle literally meets the Ocean at Sandos Caracol. It is the only all inclusive resort in the area that has both Mayan ruins and a natural Xenote (spring fed pool) on the property. We saw Monkeys, Coati, Agouti, Turtles, Yucatan Jay Birds, Curassow, Yucatan Parrot, and many different Iguana and Lizards roaming about the property. At one point during our visit a spider monkey walked up to us and sat next to us for a few seconds. I have pictures and videos of it, it was one of the highlights of our trip for our 9 year old. The rooms are spotless, the amenities are incredible (water park slides were a hit). The drinks of all kinds are a 10/10. 7/10 at the buffets and 8.5/10 at the restaurants. If all you want to do is lay by the beach and drink umbrella drinks there are other resorts. If you love nature, suspension bridges, natural springs, and learning of cultural history this is the resort to go to.

amazing location. front desk was super nice

The place is nice and cozy, some minor issues that really weren't so annoying were: there was no hot water, the Internet was bad. In general nothing bad, easy access, close to everything, good option

Sandos Caracol was perfect and had everything we needed in the resort to where we didn’t need to go anywhere for anything we hope to come back soon

My family felt like home, the stay in the house was comfortable. We had security and privacy, the first day we had trouble with the WiFi because it was raining but then it was functional.

It's a good place

Raquel's place felt like home during my stay! Raquel was a delightful host, and I would love to stay again when/if I return to Playa. The front patio with all the the beautiful plants was a highlight of the place. Great location for biking or walking to town/beach.

I had a lovely stay. the complex is beautiful and well maintained and very clean! I had some trouble finding the place because I arrived at night time. but despite my late arrival, they were very accommodating and nice. It is in a quiet area and in between PDC and cancún, so it is nice and quiet. next time I hope to try the wakeboarding park!