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Cancellations

Cancelling a reservation

Host-initiated cancellations

  • How-to

    If your Host cancels your reservation

    If your reservation is cancelled by your Host, we’ll automatically give you a full refund. If the cancellation happens within 30 days of you…
  • How-to

    If your Host needs to cancel

    If your Host can’t accommodate your stay, don’t cancel for them—send them a cancellation request so you don’t miss out getting your best ref…
  • How-to

    If your Host cancels your experience

    If a Host needs to cancel an experience, you'll be notified immediately and you'll be refunded in full.

Policies