Cancellation policies for your home

Starting on 1 October 2025, all standard cancellation policies for shorter stays (less than 28 nights) will include a 24-hour cancellation period allowing guests to cancel for a full refund including taxes for up to 24 hours after the reservation is confirmed, as long as the reservation was confirmed at least 7 days before check-in (based on the listing’s local time; subject to certain exceptions described below). 

Important things to know about cancellation policies

You can choose the cancellation policies for your home: one for short-term stays and one for long-term stays. When you’re ready to do that, find out how to set your listing’s cancellation policy.

• When choosing a cancellation policy for your home, be sure that your selected cancellation policy complies with local rules and regulations
• ‘Full refund’ refers to the price that you set for your listing including taxes. Refunds for Airbnb guest fees depend on several factors
• Cancellation and booking confirmation times are always based on the local time zone for the listing
• For reservations booked before 21 April 2025, you won’t be paid the cleaning fee if the guest cancels before check-in
• Certain non-refundable hotel listings are exempt from the 24-hour free standard cancellation period.

Offer guests a non-refundable option with a discount for shorter stays

When you set your standard cancellation policy for stays of fewer than 28 nights, you can choose to offer a non-refundable option. The non-refundable option lets guests book at a discounted rate that’s not subject to your standard cancellation policy. If they cancel, they won’t be refunded.

Find out more about how to offer your guests a non-refundable option for a discounted rate.

When your cancellation policy may be overridden for a guest refund

Your cancellation policy may be overridden in certain situations, and your guest may be able to cancel for a refund. Find out more about when your cancellation policy may be overridden.

Special cases in which a different cancellation policy may apply

• Different cancellation policies will apply for listings in Argentina, Canada, Chile, Colombia, Morocco, Netherlands, Philippines, Poland, South Africa, Sweden and Turkey.
• Different cancellation policies will apply for all stays in Italy prior to 1 October 2025
• Different cancellation policies apply for South Korean guests staying at places with Strict cancellation policies
• Learn more about cancellation policies in Germany
• There is a 24-hour free cancellation period for reservations in California

If your cancellation policy isn’t described in this article

We sometimes test new cancellation policies. If you can’t find your cancellation policy described in this article, please refer to the reservation details for the booking.