How to become a Superhost
Our top-performing Hosts are called Superhosts. Their listings feature a special badge that lets everyone know they’re extra awesome.
How it works
Every quarter, we evaluate your hosting performance over the past 12 months for all listings on your account. (However, you didn’t have to host for the entire 12 months to qualify.) Each quarterly assessment is a 5-day period beginning on:
- 1st January
- 1st April
- 1st July
- 1st October
If you meet the programme requirements by the assessment date, you’ll automatically become a Superhost—no need to apply. We’ll notify you of your status at the end of each assessment period. It may take up to 1 week for your Superhost badge to show up on your listing.
To qualify, listing owner with an account in good standing who has met the following criteria:
- Completed at least 10 trips or 3 reservations that total at least 100 nights
- Maintained a 90% response rate or higher
- Maintained a less than 1% cancellation rate, with exceptions made for those that fall under our Extenuating Circumstances policy
- Maintained a 4.8 overall rating (A review counts towards Superhost status when either both the guest and the Host have submitted a review or the 14-day window for reviews is over, whichever comes first).
- HostGo to your host dashboard to track how you’re doing for each of the Superhost requirements.
- HostHosts can gain, keep or lose their Superhost status depending on whether they make all the requirements.
- GuestFind rules for Hosts about keeping dangerous animals.