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How-to
Host

Add House Rules to a listing

Your house, your rules! After you’ve listed your place, you can use House Rules to set expectations with your guests, like limits on smoking or permission to bring pets.

Selecting your standard House Rules

Hosts can choose from a set of standard House Rules in these areas:

  • Pets
  • Events
  • Smoking, vaping and e-cigarettes
  • Quiet hours
  • Check-in and checkout times
  • Maximum number of guests
  • Commercial photography and filming

If you have special requirements that aren’t included in the set of standard house rules, you can write them under additional rules. It’s best to avoid overwhelming guests with too many rules, but you can add anything important about local customs or health and safety.

Add or edit House Rules

Update House Rules on desktop

  1. Click Listings and select the listing you want to edit
  2. Under Listing editor, click Arrival guide
  3. Click House Rules and make your changes
  4. Click Save

Where your house rules are featured

Your house rules are featured prominently in four places: on your listing page, on a screen when guests book your place, in automated guest emails and in the Arrival Guide guests receive ahead of their trip.

Welcoming and supporting people and service animals

It’s worth familiarising yourself with our Accessibility Policy and our pet policy. Service animals, like guide dogs, always stay for free.

What to do if guests break your House Rules

There are established ground rules for guests that include following your House Rules. If a guest breaks your rules, contact us to report any issues or request payment for damages through the Resolution Centre.

Learn how adding House Rules to your listing can protect your home and create a better guest experience.

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