Suggestions will show after typing in the search input. Use the up and down arrows to review. Use enter to select. If the selection is a phrase, that phrase will be submitted to search. If the suggestion is a link, the browser will navigate to that page.
How-to • Home host

Boost bookings with special offers

Special offers are a powerful way to attract guests and fill your calendar quickly. By customising pricing or suggesting alternative trip details, you can turn interested guests into confirmed bookings.

How special offers work

When someone sends you a message before they book or submit a trip request, you can reply with a special offer that includes a custom price. You can also suggest different dates or another one of your places instead. If the guest accepts your special offer (they have 24 hours to do so), their reservation is automatically confirmed.

If they’ve already booked or requested your place, you can’t send a special offer—but you can still give them a discount by changing the reservation details.

First, make sure your calendar is open and that you don’t have any pending requests for the dates in your offer—if you do, you’ll have to decline them. Also, be certain you want to host the guest, because their trip will be automatically confirmed if they accept.

Send a special offer

Send a special offer on desktop

  1. Click Messages and open the message from your guest
  2. Click Special offer
  3. Under the Subtotal, enter the price you’d like to offer for the entire stay
  4. Click Send special offer

Important details to consider

  • Include all nights and fees: Your special offer price should cover all nights and include any additional charges, like cleaning fees.
  • Don’t include taxes, service fees or security deposits: If you’re using our offline fees feature, taxes and service fees are added automatically, and security deposits are handled separately.
  • Long-term stays: For special offers over 28 days, you can choose to offer a total price or set a monthly rate.
  • Keep your account information up to date: Missing details in your Airbnb profile can prevent your calendar from being available for special offers.

When your offer is sent, the guest will see all costs clearly broken down—including taxes and service fees as separate items.

Sending multiple offers

When you send special offers to multiple guests for the same dates, whoever accepts first wins out. That’s why we recommend being transparent in your messages that other guests may be interested in booking the same dates.

Did this article help?

Related articles

  • How-to • Guest

    How a special offer works

    Let’s say you contact a host about their place before requesting to book it. To secure the reservation, the host might send you a special of...
  • How-to • Home host

    Withdraw or change a special offer you sent a guest

    Sending special offers is a great way to encourage bookings or make someone’s day. But sometimes, you might need to cancel or change your of...
  • How-to • Home host

    Modifying a home reservation as a host

    Life happens, and sometimes you just can’t host as planned. Past reservations can’t be changed, but to edit a confirmed or active one, send ...
Get help with your reservations, account and more.
Log in or sign up