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How-to • Guest

Automatic updates to cards on file

Don’t remember updating your payment information with us? We took care of it.

How your information is updated

We receive real-time account updates from card networks so your payment details can be updated automatically when they change. If your bank has reported changes for a card you have on file, the update service sends us the new card details securely. Then, your existing payment is updated, allowing you to book your stay without any issues.

Updates can include:

  • Expiration date changes
  • Reissued cards that were reported as lost, stolen, or expired
  • Account closures

Finding your new payment details

You can find the new details saved to your existing payment methods in your Payments & payouts. Card information updated as part of a booking will appear on your receipt and transaction history.

Manually updating payment methods

If your card hasn’t updated automatically, you can always manually add or remove a payment method.

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