You were ready for guests, but they didn’t show up. Don’t worry, we’ll release payout for a cancelled reservation as detailed in the Cancellation Policy.
If this is your first time hosting, we may hold the payout for 30 days after the reservation was confirmed. Learn more about payouts.
It’s a good idea to connect with your guests before they’re due to arrive. You’ll find their info in the trip itinerary.
Keep in mind that many guests don’t have access to a phone while travelling, or they may experience travel delays that will affect their arrival time.