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Community policy

Who can have an Airbnb account

At Airbnb, trust is the cornerstone of our community. Our goal is for everyone to feel confident that guests and hosts are who they say they are, and that they respect Airbnb’s Community Standards.

That’s why when you make a reservation or publish a listing, we require you to verify your identity. Additionally, we take measures to confirm that users are of legal age and to help prevent trust and safety issues.

For users located in the United States, hosts based in India, and service hosts in select countries, we may perform background checks as an added layer of security.

You can’t have an Airbnb account if:

  • Your identity is misrepresented or mismatched: Accounts should accurately represent the account owner and provide information, photos or documents that match that person’s identity.
  • You are underage: People under the age of 18 aren’t allowed to create an Airbnb account, host a listing or make a reservation. At a stay, or during a service or experience, they should be accompanied by an adult.
  • You are affiliated with dangerous organisations: Individuals affiliated with extremist groups, hate groups and organised crime groups are not allowed to have an account on Airbnb.

    Providing valid and accurate account information is vital for the safety and security of guests and hosts alike. If you witness or experience behavior that goes against our policies, please let us know.

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