Skip to content
    Navigate forward to access suggested results
    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. If your check-in date is after 15 September, check back here on 15 August 2020 for an update.

    When and where will Airbnb Experiences reopen?

    Based on the guidance of governments and public health experts, in-person Airbnb Experiences are paused in many countries.

    We believe that taking this action in the short term is necessary to do our part to slow the spread of COVID-19, and in the long term to preserve experiences as a trusted way to connect with others throughout the world.

    Guest refund and coupon

    All reservations that were cancelled because of the Airbnb Experiences pause were automatically refunded in full. Guests also received a $25 coupon to join a future experience. Read more about guest cancellations here.

    Timelines for reopening

    On 11 March 2020, the World Health Organization (WHO) declared the outbreak of COVID-19 to be a global pandemic. To protect the health and safety of our community, in-person experiences were paused worldwide on 18 March 2020.

    Taking a country by country approach, we started reopening experiences in May 2020.

    Planning for future experiences

    In countries where in-person experiences remain paused, guests can book any available experience on a host’s calendar after 27 August 2020. We are continuing to monitor the situation globally, and will update the community if the situation changes.

    Countries where experiences are available

    The following countries have reopened for experiences and are currently hosting guests: Aruba, Australia, Austria, Bahamas, Belgium, Belize, Bermuda, Bhutan, Bulgaria, Cambodia, Canada, China, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Dominican Republic, Estonia, Finland, France, Georgia, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia, Ireland, Italy, Jamaica, Japan, Jordan, Kyrgyzstan, Laos, Latvia, Lithuania, Malaysia, Malta, Monaco. Mongolia, Montenegro, Nepal, Netherlands, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Serbia, Slovakia, Slovenia, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Arab Emirates, and Vietnam.

    Airbnb Experiences cancellation policies

    The Airbnb Experiences cancellation policy applies to all reservations. For reservations made on or before 14 March 2020, cancellations related to COVID-19 are addressed under our extenuating circumstances policy. Review our COVID-19 extenuating circumstances article to learn about coverage of COVID-19-related circumstances.

    Related articles
    Did you get the help you needed?