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Providing essential amenities for guests

Essential amenities are the basic items that a guest expects in order to have a comfortable stay. These include:

  • Toilet paper
  • Soap (for hands and body)
  • One towel per guest
  • One pillow per guest
  • Linen for each guest bed

Quantities of each item depend on the number of guests and the length of their stay. For longer stays, you may need to provide extras of each amenity to ensure guests have everything they need for the duration of their stay.

You can decide whether you want to make each guest bed or leave the bed linen neatly stacked. We encourage Hosts to communicate with their guests during the booking process to get their preference.

We strongly encourage Hosts to provide essential amenities in all their listings.

Adding essential amenities to your listing

If you are providing the full list of essential amenities in your space, you can indicate this on your listing. Click the Essentials option under the Amenities tab.

Only click Essentials if you are providing each item on the list above. Listings that are inaccurately represented may be subject to penalties, including removal from Airbnb.

Read tips on how stocking your listing – from toilet paper to TVs – can attract positive reviews in the Resource Centre.

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