How reviews are ranked and sorted

Most of the time, reviews are shown chronologically. If guests prefer, they have the option to sort by highest or lowest-rated reviews.

When reviews aren’t shown in chronological order

Sometimes, reviews may be ordered based on various factors, including things like:

• How recent the review is
• The language of the review
• The country where the reviewer lives
• The length of the review
• The guest's search filters

For example, if a French traveler browses your listing, recent reviews written in French or by French guests generally appear first. If a guest searches for monthly stays, reviews from guests who stayed longer than 28 nights will generally appear first

Find more information about written reviews for homes, services, and experiences. You can also learn about how star ratings work.

Sorting options in China and Japan

By default on the Chinese and Japanese Airbnb websites and apps, reviews are sorted according to relevance to the guest, with the most relevant ones appearing first. Relevance is determined by various factors, including recency, relevance, and informativeness. If guests prefer, they have the option to sort reviews by recency, highest rated, or lowest rated.

Change review sorting

If guests prefer, they can sort by the most recent reviews or by highest or lowest rated reviews.