Thanks for good words about my job as guest
Therefore, I would like to do some clarifications about your review.
1) Gas Station : I know that there is a little gas station , with car wash, close to the house. If you say " 10 meters away " , it is not correct, as the house is rounded by a big garden and then, after another space in the middle, there is petrol station.
I never hide to my guests the existence of this station : when I do check in, the first thing that I do (and I did it with you too) it's going in the balcony with my guests to show them the view and tell them some things about the lake and our area.
From there, the station is visible , the view is not covered by the station and noise is not loud and absoultely bearable. I usually sit there when I clean the house and it is a quiet place , my guests usually tell me that too.
If in photo gallery of the apartment , the station is not so visible, I think it is quite normal . " Noise pollution " from car wash is not constant, it is for some hours in a day, more or less 5/8 hours and is bearable, considering that car wash was not just under you and your apartment was at second floor.
2) Bathroom : The bathroom of your apartment is good. Consider that it is not brand new, as the house was built in 1971 and it is renewed each year in a different part (one year windows and doors, one year furniture , one year electrical system etc) . We usually do this each winter.
It is not brand new but it is constantly checked and cleaned , after each guest's departure. All bathroom and also the shower: i could assure you that it has been cleaned before your arrival, as it has been cleaned by me, as always (Website hidden by Airbnb) Nobody has complaint by now for cleaning by now, you are the first person in 4 year , so I could be sure that more than two hundred people are right and only one is wrong, even only for a statistic reason .
Maybe you could find a little limestone in the shower tray : we often clean it and it is quite difficult to remove and quite normal to find. We are going to change shower tray and put a new one , in a short time.
At check in bathroom was be given clean , but at your departure it wasn't clean at all : on shower drain, so on shower tray, I found lot of hairs .
Wc closet was dirty, with some " rests " that I immediately removed : it was only the third time in four years that I found them .
When I made you noticed it, writing you politely by message after your departure, you told me that you have paid 50 euro for cleaning and you didn't mean to clean bathroom.
Nobody asked you to clean it and I don't ask it to anybody, but it is normal and a normal sig of education to leave it clean .
3) " Apartment is dangerous for children " : this is false, at all. You didn't have little kids with you , so you couldn't have experienced it . Balconies are safe, with high railings . Little Children should be controlled, as everywhere , but the place is totally safed and totally checked. I have thousands of family with little kids , nobody has complained about it !
4) " Several electricity wall sockets were loose and not working " : In each room there more than 5 wall sockets , so there is place for any item to use.
We checked one on the bedroom just before your arrival , we tried to repaired it but it was a little complicated and we were in a hurry , as we found it broken few hours before your arrival. We repaired it just before your departure.
There is one little broken in the living room , but it worked as I used it during cleanings and we repaired it after your departure too.
So, in conclusion, I thank you again for such good words on me , but i conside your review a little specious and I am going to discuss it with Airbnb Customer Service, as I already did few minutes after your departure , to let them now my " side of the story ".
Other things about my experience you could see in review that I did