Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Sparkling clean4 recent guests have said that this home was sparkling clean.
Self check-inYou can easily check in with the doorman.
GRÄCHEN the sunny terrace near Zermatt
– coordinates map Grächen I/3 Haus 226
It is an 3.5 - room -apartment 80m2. 2 bedrooms with double-beds, a big livingroom with 2 other possibilities for sleeping, and with an open kitchen.
1 king bed
1 king bed
2 single beds
No parties or events
Check-in is anytime after 3PM
Check out by 10AM
Self check-in with building staff
Step-free access to the bedroom
Step-free access to the bathroom
The apartment is in a beautiful and peaceful town. The apartment is clean and has everything we need, and near from shops (since it is a small town). Edith also provided us crib, high chair and toys, which is greatly helpful since we have two little kids. The parking place is no…
Location is perfect!. Fresh bakery close by and the center only a 5 min walk. Appartement Is a bit dated and needs a bit more admosphere for our standards. All things in the kitchen where present. Communication was perfect en detailed.
Response from Edith:
Dear Sonja I am sorry to hear, that the apartment did not correspond to your expectation and your standard. Therefore I allow to mention about right description: After I got your request for the apartment I wrote you explicitly – because I was uncertain whether it was really what you were looking for - that the apartment is not luxury. The ap. is spacy, we put importance for easy- caring, and practical things (ideal with childeren, what most of our guests confirm). Your complaint about missing cosy sofas for looking televison and have aperitives with friends: For that purpose, I must say, that the pictures in our advertisement shows exactly the situation with the two couches with cushions. For cleannes the only thing you complain about was „ I wached the towels apart they where smelly ..the rest is great.“ . I think the votation for cleannes was a little heavy. But I am sorry about, I will control that. Most of the laundry I bought new this season. What I don`t understand is: I always advise our guests, that they should contact me immediately, when something is to complain. But you did not . And also sent a sms asking you, if everything was ok. But you did not answer. Otherwise, we would have changed the loundry . That would have a help for me and for you. Have a good time Edith
Languages: Deutsch, English, Français
Response rate: 100%
Response time: within an hour
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