I am sorry you did not find the house clean, it was definitwly cleaned before you came and linen and towels were laid out for you.
The information I send you before arrival does not mention that the house is to be cleaned before you leave, sorry if there was any miscommunication about this. I am happy to refund the cleaning fee minus the fee for the hire and cleaning of linen and towels as there was my profile had not even updated.
The heating system, I did contact you about this and you told me that it was not needed. I did have an engineer ready to come out but cancelled him when told it was ok. Turns out the heating system shuts down over summer if it is deemed to be warm enough and it can be changed but instructions in Swedish.
It is clearly stated that the tv does not work on its own, only to play DVDs or play games on. Apologies if this was not clear enough.
Linens and towels, again the ad does state that guests are to bring these with them. I did provide the guests with towels and linen and they were told about this before they completed booking.
As for the furniture and the bathroom, it is a holiday home and the furniture is not the newest but perfectly functional and the same as in the pictures. Location of bathroom I am afraid I cannot change.