Attic studio with kitchen and air cond.
Magnolia is in a central and quite location , 10 min walking from the center, train and bus stations and golf club
Free parking on premises
1 single bed, 1 sofa bed
No parties or events
Check-in is anytime after 3PM
Check out by 10AM
Bruno has many properties and I think I was charged for a more expensive property. The one I stayed in wasn't at all as described and far more expensive. When I raised the issue with Bruno he was arrogant and dismissive.
Response from Flexyrent:
Vicki booked with immediate booking on May the 19th for a stay starting on the 23rd. From the beginning she complained she was charged more that she expected and mixed up prices in New Zealand dollars with Euros. I got suspicious because she started texting instead of using the Airbnb message system and, after a few text, I continued using the Airbnb message system. I tried to explain her that: - she was charged accordingly to the prices that where displayed for that apartment. - the difference she noticed could have been due to Airbnb fees she did not consider at first and the mix up of currencies. - thanks to the way Airbnb is made, it is impossible that you book for a place and pay for another. We exchanged more than 10 messages and she kept asking for a rebate. Discussion was leading to nowhere and I decided to cut it short telling her to contact Airbnb customer service because they where the only ones in condition to check and confirm weather she was charged correctly. All this discussion about price happened before she arrived to the property. At check in she did not raise any objection about the apartment. This apartment as all the properties we manage in Rapallo and surrounding, have pictures certified by an Airbnb photographer because we want to be in a irrefutable position.
Messaggio in Italiano più sotto (A message in Italian will follow) I took mi first steps in this field 10 years ago when I started letting my family's holiday-home in Rapallo not far from Portofino, in the Ligurian Riviera, Italy. Since the very beginning it was a great exp…
Languages: English, Français, Italiano
Response rate: 100%
Response time: within an hour
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