Sparkling clean3 recent guests have said that this home was sparkling clean.
Stunning suite located in the luxurious and iconic South Beach Mondrian Hotel. Breathtaking view of the Miami Bay and skyline. Dutch designer Marcel Wanders’ whimsical and visionary style for the hotel is an homage to“Sleeping Beauty’s Castle"
1 queen bed
Not suitable for pets
No parties or events
Check-in is anytime after 2PM
Check out by 10AM
The booking process was fairly simple, though it did initially take me sending a request twice to get a response. Lorenzo was very nice in communications and when I asked what the cost for housekeeping would be during our stay given we were there for 9 nights he even offered to h…
Response from Matteo:
My response rate is (Website hidden by Airbnb) you don't need to send a message twice in order to get a response unless you expect one in the first 3 minutes... The unit is in perfect condition, the mold stain has been taken care of already, same thing for the freezer door and the toilet. Guest asked me for huge discount during the most expensive period of the year in South Beach (Winter Music Conference) and after bargain with me on everything, forcing me to offer a free cleaning, i accepted the booking. That was my mistake. I gave the guest 1 key only because i sensed right away that there would have been problems so i preferred to keep another one with me for an emergency. The Guest came to south beach to party without respect for the unit: they installed a dj console (!!!) in the unit without my permission, and everytime i went in to solve one of their problems i saw different people in the unit partying and drinking beer. They obviously lost the first key despite my reccomandations and called me expecting me to be a concierge for them (since i have a private life i was out of town for the night....). I sent a maid to open the door for them. I gave them another key the day after and obviously, probably due to the heavy partying, they destroyed it.... Saddest part is that they used the excuse of Leukemia friend that had shots in the fridge (i was not aware at all of this otherwise i would have take special measurements), while instead the guy was partying and drinking beer and who knows what else during his stay..... I offered again my help with more keys, but instead they preferred to leave, probably for another room to destroy and party in... while leaving the apartment a complete mess with bottles of beer everywhere and rolled up dollar bills in the drawers.... Not reccomended
Languages: English, Español, Italiano
Response rate: 100%
Response time: within an hour