5 stars in all categories, but 4 stars overall. A little disappointed that I tried to accommodate this guest, yet still got this negative star rating. My understanding is that the dissatisfaction is more because of other guests in the house and unrealistic expectations of a shared living situation. My listing is accurate in describing the room and the home. This is Silicon Valley and there are a lot of young techies, which tend to be male rather than female. We have House Rules and absolutely expect everyone to respect the rules. They are in place for the comfort of everyone. All of the rooms were not occupied during this guest's stay. We've found that we need to close all the bedroom doors, even when someone isn't occupying the room, which might have given the impression that someone was occupying the room. We generally don't have an issue with bathrooms being occupied. Many people shower at the gym of their company and every room has a mirror.