Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Quick responses17 recent guests said this host responded quickly.
Great communication95% of recent guests gave this host a 5-star rating for communication.
Closest Lodging to the mountain
2 BR/2BTH-with Full size baths for each room and located at Escape Resort
MASTER BEDROOM- Queen size SleepNumber bed , TV w/ cable, own en-suite bathroom
2ND Bedroom-2 Queens, 2 twin beds
Free parking on premises
1 queen bed
2 queen beds, 1 bunk bed
No parties or events
Check-in is anytime after 4PM
Check out by 11AM
When I first met my wife one of our first vacations we took was to Big Bear and this is where we stayed! We love going here so much and try to make it a point to do so every 6 months or so just to get away and enjoy a very relaxing break in a house that truly has so much good ene…
Communication was excellent! Location is at the base of Snow Summit, but the furthest condo in the complex - still very close to ski hill! Wifi was great. Our only main issue with the place was the chair and couch in the living room (essentially the only place for people to …
Response from Rosemary:
Hi Steve, it was a pleasure to host you and your family. I'm very sorry you were unhappy with the couch and chair. When I checked in with you you said you were enjoying your stay and had everything you needed. If you had told us there was any issue we would have done everything we could to address it, and if it was a matter of cleanliness we would have sent the cleaning team right over. We continually strive to improve the quality of our guests' stays and the service we provide so we appreciate your feedback. We have purchased a new living room set with a nice couch and big chair and it will be delivered on April 9th. Thank you for staying with San Diego Eco Rentals.
Rosemary is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
early-40s, we love cooking/eating, going to the beach, running, biking, yoga, reading. sean is the homeowner and works in renewable energy and rosemary is an interior designer and manages the properties. we are committed to providing a relaxing and comfortable vacation expe…
Rosemary supports the Living Wage PledgePeople who clean this host’s listing are paid a living wage. Learn more
Response rate: 100%
Response time: within an hour