This apartment is situated in one of the most charismatic central zones of the city's Porto, privileged to be on the 4th floor of a typical building of the Porto, offers us a magnificent view of the historic city center.
1 double bed
2 single beds
1 sofa bed
Not suitable for pets
No parties or events
Check-in is anytime after 2PM
Check out by 12PM (noon)
The only good thing about this apartment is its location. It well equipped and this could have been good if all the equipment was working. Our experience was bad from the very beginning. It is on the forth floor without a lift and with no help to carry the luggage up. We …
Response from Carlos & Cristina:
Hello, at first we’re sorry for the problem with the air conditioner even though it was resolved by us in the exact same day it happened. We’re also sorry for the problem with the Internet, the street had an electricity problem and all houses were affected with this problem. We’re really sorry it wasn’t resolved in the day, but unfortunately these are problems that sometimes are too big for us, the hosts, to resolve. In spite of this the electricity problem was made by the guests even though they were advised when they arrived in the house not to turn everything on because the electric power in Porto is low, due to the facilities of the city itself. We DON’T recommend guests who are extremely delayed in the check in (2 hours) and complain about everything especially when the problem was caused by their lack of attention. If you’re reading this and feel misunderstood with the comment she made about our apartment, just look back and watch the feedback of ALL of our previous hosts. We’re the highest rated householders in Porto and we’ve felt a tremendous lack of respect to our work and especially to our sympathy
Olá a todos, o meu nome é Carlos, eu e a Cristina nascemos e vivemos no porto, adoramos viajar, conhecer novas pessoas, ir ao cinema, boa comida e acima de tudo partilhar com todos a nossa maravilhosa cidade. Temos o maior prazer em vos receber, Sejam bem-vindos...! Carlos & …
Languages: English, Español, Français, Português
Response rate: 100%
Response time: within an hour
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