Hi Nomin. I hope you had a good trip back to Australia. And thank you for the review and feedback.
I’m sorry that your stay was not what you expected. As you mentioned, we both know what happened with the wifi. I truly tried to have it fixed for you and am sorry that I couldn’t do so earlier. I appreciate you acknowledging that I offered some reconciliation.
Regarding the distance to New York, yes, midtown is probably 30 minutes door to door. That said, getting to Downtown Manhattan (Freedom Tower, Wall Street Area) is less than 10 minutes once from the Path train.
Regarding your note about pots, pans, iron, basic condiments, coffee, tea, dishwasher tablets, etc … my other guests haven’t complained or mentioned that those things were not there. It was my assumption that the apartment had all of those things. I will have to check with the cleaning team about this. I’m honestly shocked to hear this. I wish you mentioned it while you were here. My cousin could have brought replacements over when he was there to meet the internet technician.
Again, I’m sincerely sorry that your stay wasn’t what you expected. I hope you still enjoyed your trip to the states and NY.