Sparkling clean2 recent guests have said that this home was sparkling clean.
A very secluded 2 bedroom 2 bathroom apartment just moments away from Buckingham Palace
1 double bed
1 double bed
1 sofa bed
No parties or events
Check-in is anytime after 3PM
Check out by 11AM
We had booked another apartment with Marc several months before our stay. He canceled the original booking about a month before our trip since the homeowner didn't want to rent it out. Although this was not his fault, it was very frustrating as most of our alternatives were no lo…
Response from Marc:
We thank you for your review. However, we feel it is necessary to comment on some of your points. Firstly, the weather during the days that you stayed was out of the ordinary for the UK. I have actually checked back on the weather reports and we had temperatures, in the days that you stayed, of late 20 degrees and a very unusual humidity of between 80 and 100% which is very rare for London. As you say our property does not have air conditioning, which is very common for homes in the UK. You say that you would not recommend our apartment for the Summer months. Possibly, you have never stayed in the UK before, as if you had, you would know that it rarely reaches the temperature that you experienced even within the peak Summer months and humidity is definitely not this common. As with all our apartments, we add in large free standing fans in the bedrooms and living areas. We always do this at the beginning of the Summer (which is June) for each new property, as this is when the weather normally starts to get hotter. These fans were installed on 2nd June. Finally, we are pleased that you found our staff friendly and helpful during your stay. Can it suggest that if you are ever unhappy with anything during your stays then it is best to contact the owner or staff and issues can be dealt with at the time, instead of being found out at review. It would have been very easy for us to bring our fan installation forward to during your stay.
Response rate: 100%
Response time: within an hour
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