You have to be very unfortunate in life to meet two bad people like you.
The tone and terms of this review are almost defamatory. We are sorry that Air-bnb has not canceled it, this is a bad sign because as Host we are not protected by subjects like you. It grieves us very much to read your words that we absolutely do not deserve and that we send back to the sender.
We accepted the reservation requested at about 11 am. I arranged and cleaned everything very well even in the smallest details and we delivered the room as soon as possible, since I could not even contact him via mobile via Airbnb before accepting the reservation because they were WI- FI and I had to do everything in a hurry because I could not communicate with him before accepting. For the haste I forgot the wallet at home and then after having given us the appointment in a square near the house, I stayed with Mathew to watch a game in a kiosk to keep him company since his girlfriend (who lives in London squat and comes to look for bedbugs in our bed, nothing against the squats indeed come well).
I specified that I forgot my wallet at home and Matthew said there were no problems and he offered me three small shortbread beers in a kiosk in Catania while we watched the game. Now it seems petty that among all the baseness written there is also the reproach of these beers saying that even I forced him (sigh! Poor Matthew was forced) when we were to see the game friendly laughing and joking. I could do more in the afternoon and instead very kindly I kept him company trying as much as possible to make him feel at home and make friends (thanks very much). During the game I asked him if they wanted to have lunch with us tomorrow but with a contribution, (as has already happened where even one guest paid much more than I asked them and he was happy because he ate better than restaurant at a lower price typical Sicilian home cooking).
Maybe I will have expressed myself badly but Matthew did not understand the agreement. Arrived by us they saw the house and found it perfect, clean and very beautiful according to them. Syria when he could translate everything well because he knows how to speak well both English and Spanish. I went to get two bottles of fresh water as well, since they were left without. No complaints about dirtiness or bedbugs. Then the next day as we were we had lunch together I prepared a lunch full of fish from the appetizer with huge fried fish, pasta with squid ink, etc. wine and dessert! All super fresh fish bought at the market the same day (I went for them despite bad rain in Catania that day) that it is now difficult to find restaurants that do not give you frozen fish sold really expensive, other than the money we asked for. At the end of lunch they were incredulous, it seemed that we had offered everything. They slept one night in two paying 25 euros and also wanted a minimum lunch of 65 euros in two without even knowing each other. Anyway it's okay we'll have badly understood at the end they paid half of what we spent on shopping. They also took a nice t-shirt at a dismal price (who knows how much a t-shirt similar to London) self-produced by us for self-financing for a project in the city and almost remained bad that they wanted to give away even newspapers or other. However we had been sympathetic, for now we also have little money in fact we try to make do in a thousand ways, we believed that at the time we had clarified, no complaints about the dirt or bugs before, no indeed only compliments. They instead, they had left dirt for example very dirty towels but generously believing that everything had cleared up and that we had left "in peace" we gave a good grade to them doing a good review as well, believing that we had understood each other. And yet here is what we find amazed ... this false and free review bad without any respect for the great work you do to make everything clean. We did not miss anything, there was no contrast before, but only this misunderstanding at the end of lunch. What a great disappointment to have to read these things after a lot of work. Among other things, we sleep sometimes in the guest room and we have never seen bugs or anything and it is always super clean, no one before them is never complained about the dirt. What can we say sorry to have found the people so immature and unfair, we can say that it is very simple and incorrect, it may very well have been this misunderstanding but leave a similar review is just from cowards and wrong.