Hey Sebastian thanks for your feedback:) I was available for you 24/7 also waited for you an hour and a half on checking in and never said a word about it, i greeted you and waited for you and answered all your questions. You asked me to provide you with more toilet papers on the first day of your arrival since you wanted to Clean with it and dry your hands with it, whilst you had towels and table rag to clean with.Sorry if by responding to this and telling you the paper rolls are not provided for this use but for toilet use and of-course it wouldn’t be enough if its used for cleaning around. This is doesn’t make me a difficult host , it makes you a difficult guest because this is just normally obvious, its your right to use it the way you want but it’s not my responsibility to provide you more on my expenses. but i still gave you an honest feedback without mentioning this incident because i do care about my guests and i am fair as anyone can obviously see from numerous previous compliments i got from my guests:), You had 2 paper rolls for 4 days which is usually enough for my guests and this is an individual thing, ppl who needs more usually buy more it costs nothing, and for the price this flat is offered and the extras i am providing (coffee, tea, salt, sugar) i think its not right and not FAIR to ask me to provide you anything further on my cost- regardless of that I offered to give you another roll. And just to prove my point- the rolls i gave you were enough after all since some of it is still left. Cheers!!