4 guests2 bedrooms2 beds2 baths
This newly painted Paddington home is perfect for a family, friends or two couples looking for a great base to really make the most of London. Ideally located in Zone 1 and with fantastic transport links you really couldn't ask for more!
Laptop friendly workspace
1 double bed
1 double bed
Not safe or suitable for infants (under 2 years) and pets
No smoking, parties, or events
Check-in is anytime after 3PM and check out by 11AM
We had no hot water for a week. The boiler was broken and it took days for them to send a plumber. It was so difficult to be worried about that during our whole vacation. There was communication back and forward every day during our trip which impacted on us. Apart from no hot wa…
Response from Rebekah:
Thanks for your stay Trish. There were unfortunately issues with the boiler during your stay. There was a problem with hot water not consistently running in the shower, which I'm sorry about. Your review is an unfair and untrue reflection on what happened. You reported issues with the shower being luke warm only a day prior to the plumber attending. We made the decision to send round an emergency plumber in a timely manner, after assessing the full situation once we had received more information from you. I appreciate the back and forth of communication is not ideal, however we were trying to organise access for the plumbers to re-attend the property to replace parts in order for the shower temperature to increase. Once this had happened I also very fairly compensated you for the inconvenience this caused you on your trip. I assured there was running hot water throughout the property for you, as confirmed by the contracted plumber once the work was completed. Thanks
Response rate: 100%
Response time: within an hour
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