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An Ocean View of Playa Hermosa

Rachelle User Profile
Rachelle

An Ocean View of Playa Hermosa

10 guests
4 bedrooms
6 beds
4 baths
10 guests
4 bedrooms
6 beds
4 baths

At 300 feet above sea level with a beautiful ocean view, in the wonderful nature-filled hills of Playa Hermosa, sits this rustic home. There are two separate buildings and in the middle a nice deep pool. Sit and relax and take in the view and sunset.

Amenities

Wireless Internet
Kitchen
Free parking on premises
Cable TV
Air conditioning
Hangers

Sleeping arrangements

Bedroom 1
1 king bed
Bedroom 2
1 queen bed, 1 single bed
Bedroom 3
2 single beds
Bedroom 4
1 king bed
Common spaces
1 sofa bed

House Rules

No smoking
No parties or events
Check-in is anytime after 3PM
Check out by 12PM (noon)

Availability

11 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Kara User Profile
Kara
January 2018
Rachelle and John were great and addressed the issues they could immediately. We didn’t feel that the property was ready for guests. Most Mattresses were in poor shape some even unusable. The second house the three mattresses were on the floor without even a box spring. With 9 pe…
Rachelle User Profile
Response from Rachelle:
We are sorry that the house was not up to your expectations. We did spend a lot of time preparing for your stay. We addressed the issues we knew about as quickly as we could, I had a repairman fix the dishwasher before arrival and did not know there was an issue with it. My husband checked the showers and found all of them to be working. I reviewed the house before arrival and I never saw any mold and it was never brought to my attention if there was mold. All the mattresses have box springs. I left supplies for the house before your arrival, toilet paper, paper towel, trash bags, cleaning supplies, soap, etc more than I do for most rentals. We even offered to clean the house which most people do not offer and you declined the service. To be honest, for people we rent houses also, I was disgusted by the state of the brand new towels that I put in the house for your stay. There is a washer, dryer and soap powder provided on the property and one towel was left on the floor with vomit or something else on it without even an attempt to clean it and the floor in the bathroom was never cleaned either. We have had two other families stay at the house since your stay and loved the house and their time in it.
January 2018
Diego User Profile
Diego
May 2017
The place has a lot of space with a great view. Only needs to improve a little bit the facilities
Emilio User Profile
Emilio
November 2016
Great host, private neighborhood, very comfortable home and very well equipped.
Cesar User Profile
Cesar
March 2016
Great host who took us to the house which is a few minutes from the main office. House is in good shape and we would use it again.
Lisa User Profile
Lisa
February 2016
Rachelle and Jon's villa is well located, close to Playa Hermosa. The garden and swimming pool are nice. However, the house needs some improvements: lack of dishes, poor bedding quality. 2 toilets were out of service, one airconditioner system didn't work and welcome was not very…
Rachelle User Profile
Response from Rachelle:
We are sorry your experience was not better. The owner of the house has since purchased some additional dishes and bedding. We were not informed of the problem of the toilets or the air conditioning, otherwise these would have been fixed right away. We are glad you enjoyed the garden, swimming pool and location of the house, Costa Rica is at its best in the outdoors.
February 2016
Judy User Profile
Judy
January 2016
The accommodation's were great and were ideal for a large group such as ours. We really enjoyed the pool and outdoor shower...
Rachelle User Profile
Response from Rachelle:
Hey Judy: Thanks for the feedback. We are so glad you enjoyed the house and all the great birds, I said that tree was awesome!! Sorry you did not feel my information was timely, but I reviewed all the communication with Moira via Airbnb and I replied to everything the same (Website hidden by Airbnb) I am not sure why you feel I did not answer the questions she had?? Sometimes a few hours may pass or perhaps overnight, but in this case every communicated was answered the same day. Again thanks for the feedback!
January 2016
George User Profile
George
May 2015
Rachelle was a gracious host considering our flight delay led to change in plans. There were some issues which were dealt with quickly. A beautiful quiet setting with large outdoor space. Nice to have 4 bathrooms. Perfect place for group of surfers like ourselves. There are …

Hosted by Rachelle

Playa Hermosa, Costa RicaJoined in October 2010
Rachelle User Profile
163 Reviews
Hotel & Property Manager. Jon and I manage a small hotel and manage several houses in the Playa Hermosa/Jaco area. We live in a Pura Vida bubble, why not come visit?? The surroundings are beautiful, the food is full of flavor and the surf is exciting!! Pura Vida!
Languages: English, Español
Response rate: 80%
Response time: within a day
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