Minka is a sunny and spacious apartment, named after a cute little cat that lived in this house. The apartment is modern and well equipped for 5-8 people. Since it is in the very center of Prague, you can pop in to relax during the day.
1 double bed
3 single beds
2 sofa beds
No parties or events
Check-in is anytime after 5PM
Check out by 11AM
The beforehand contact is smooth and effective. But after we arrived in the evening, I can't get in touch with the host! The address provided on the web is not detailed in stress number and no one pick up the phone! Seven of us, including elders have to wait for the unwilling res…
Response from RENTeGO:
Dear Jinjia, Thank you for staying with us. We are sorry that you were not satisfied with our services, however we will do our best to improve the things that went wrong. On May 11th at 15:51 we have sent you a Reservation confirmation email with detailed instructions how to get to the apartment including the precise address, the codes to open the door as well as an emergency contact to our hotline. However it is possible it went to your spam folder or you didn't notice the email. Therefore we have changed the instructions for our airbnb clients as follows: "Before you go to the apartment, you MUST make sure that you got a reservation confirmation email from us. It is a crucial document that contains the code to enter the apartment, precise directions to find it, check-in and check-out times, and so on. You do not need any key to enter the apartment Minka, only the codes. If you cannot find the email, please also check your spam folder/promotions tabs etc in your inbox. If you still cannot find it, please contact us. We usually send the reservation confirmation within a few days after you reserve, faster for last minute bookings." As soon as we received your message we tried to reach you on the phone you provided us, however it was busy. We also replied within a few minutes on airbnb. We would like to apologize for the broken bed and we will be even more conscientious in checking the apartments' condition so that this situation wouldn't happen again. We have never received a complaint on cockroach in our apartments in 10 years, nevertheless we will certainly send there professionals to check it.
It was a great pleasure to stay in the spacious and very friendly appartement! We were a group of seven guys and it was very great to have 2 toilets at the same time :) Kitchen and bathroom were in perfect condition as well as all the beds and sheets & towles! Wlan worked for ev…
Hi, we are a company that manages private apartments in Prague. They are all in great locations (Prague 1 and/or Mala Strana) so you can walk to all the sights and parties. Our professional team speaks about 8 languages and is available 24/7 to assist you with the apartment. …
Languages: Deutsch, English, Español, Français, Italiano, Português, Русский
Response rate: 100%
Response time: within an hour
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