Beautiful apartment just 5 minutes from the beautiful and lively Campo Santa Margherita, although it has only 10 minutes from the famous Piazza San Marco, it is characterized by a unique and rare calm.
1 double bed
1 double bed
1 sofa bed
Not suitable for pets
No parties or events
Check-in time is 3PM - 8PM
Check out by 10AM
Compact, good location, expensive We had 6 in our party so there wasn't much room left in the apartment. Cleaning fee was ridiculous! They had stuffed up our booking so we wasted a lot of time waiting to get into the apartment (3 hours) the person who collected us was fantasti…
Response from Faville Tours:
Dear Karen, First of all you should know that we take all complaints extremely seriously. Considering your complaint, we would like to let you know that the cleaning problem you suffered from will be seriously taken into consideration by us: it is unacceptable to find the apartment as you described and for this reason we will do our best to understand what happended. Unfortunately if we were updatedabout it as soon as you checked-in, some decisions would have been taken immediately. About the late check-out, you should understand that if there is another check-in the same date of your check-out, we cannot allow you to stay longtime in the apartment as we need to change linen and towels, to clean it and to make it welcoming for the next guests. In all the situations we can agree a late check-out, we do it. Thank you for your review, for sure it will help us to improve the service for all our guests.
Check-in was a breeze! Everything was communicated clearly via email prior to our arrival. However, we were told to meet at San Toma station which was further than our apartment, as our apartment was nearer to Piazzale Roma station instead. The extra walk was quite an inconvenien…
Languages: Deutsch, English, Español, Français, Italiano
Response rate: 100%
Response time: within an hour
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