Adeleh, thank you very much for your feedback; we really appreciate all of the feedback we receive from our guests. I would like to comment on a few of your observations. The house is NOT an ex council house; the row of houses were all built in 1988 and our family home 3 doors down was bought then and then we subsequently bought this house from our neighbours in 2007. We actually also bought brand new sofa and dining table from Ikea just back in May of this year and all of our guests since May (when we put this property on airbnb) have had no complaints about our furniture. In fact we have some guests who come back every week so I do feel that our guests are very happy with the house and the furniture. As for the decor, we have decided to keep it with a simple and neutral decor as per our taste - but everyone has different tastes. The living room has an electric heater and we did also provide heaters for the bedrooms so I was a little surprised about the heating comment. I would also like to say that I disagree with our house being a basic option as we provide a a range of facilities including parking in front of the house, front and back garden. I think it would also be fair to mention that we were very flexible in your check in time as we allowed early check in without any additional charge even though we only had 2 hours to prepare the house for your arrival as we had guests staying the night before. We appreciate you feedback and we will be looking to make improvements where we can Kayes