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Holder home away from home

Debbie & Brent User Profile
Debbie & Brent

Holder home away from home

6 guests
3 bedrooms
4 beds
1 bath
6 guests
3 bedrooms
4 beds
1 bath
HOME HIGHLIGHTS
Sparkling clean12 recent guests have said that this home was sparkling clean.
Debbie & Brent is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
Great check-in experience95% of recent guests gave this home’s check-in process a 5-star rating.

Welcome to your home away from home in superbly located Holder. With a lovely outlook to parkland across the road, the house is beautifully presented and provisioned with everything necessary for a comfortable stay. Comprising of three bedrooms – two with queen beds and the third with two single beds (one is a king single), bathroom, separate toilet, laundry, kitchen, dining, lounge room, secure back yard and ample off street parking.

Amenities

Wireless Internet
Free parking on premises
Kitchen
Dryer
Iron
Air conditioning

Sleeping arrangements

Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 3
2 single beds

House Rules

No smoking
No parties or events
Check-in is anytime after 3PM
Check out by 10AM

Availability

59 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Sakina User Profile
Sakina
August 2018
We had a great time in your home. So did Karma our dog she loved the space. Thank you for everything it was wonderful to be able to stay so close to family and visit local attractions.
Erin User Profile
Erin
August 2018
We stayed at Debbie & Brent’s for three weeks while our own home was being renovated. The house is located in a quiet and friendly neighborhood. One of the main reasons we stayed at Debbie’s was that we could bring our dog along, the backyard is large and secure and our dog enjoy…
Stephanie User Profile
Stephanie
July 2018
Great place with quick responses. Perfect backyard for our dogs. Will definitely use again
Carol User Profile
Carol
July 2018
Hi Debbie and Brent, thanks so much for letting us stay in your home. It was a beautiful. The yard is great and secure for dogs and there are tips in the house on dog walks and cafes, and general places to visit. Its a very comfortable home with everything you need. The food "pa…
Jordan User Profile
Jordan
July 2018
Best place ever, Close to the city but also very quiet. Would recommend to anyone
Katherine User Profile
Katherine
July 2018
Great hosts to deal with, house clean and well equipped, would definitely stay again.
Heather User Profile
Heather
July 2018
The house is in a quiet neighbourhood and it’s clean, well furnished and adequately equipped. The beds were comfortable and the linen was good quality. We really appreciated having somewhere our dogs could stay with us and the yard is large with plenty of space to run. We didn’t …
Debbie & Brent User Profile
Response from Debbie & Brent:
Hi Heather Thank you for taking the time to write and provide comprehensive feedback. We request feedback but when we feel it is unreasonable, we also feel a response is warranted. We appreciate that you found some positives in your stay including that we accommodate people who wish to travel with their pets. Yes we do charge $95 for cleaning, which is less than our cleaners charge us for cleaning and doing the laundry. We do ask guest to leave the premises in a clean and tidy state due to experiences with guests that leave the premises in a state of disgrace - all their dishes in the sink and on the counters, rubbish overflowing and every surface covered in food and grease. I think your comments about the house being in darkness and freezing cold are very out of context. Check-in is available to our guests from 3pm. It is light at this time and much warmer than 8.30pm in a Canberra winter. At 5pm you messaged us advising you had decided to go out to dinner before arriving at the house (your full message is below). Is your expectation that we should be on call because you changed your plans (and possibly cancel any plans we may have) and decided to dine out with family? If you had arrived earlier at the check-in time of 3pm, you would have found the house bathed in light and warmer. **** Thanks Debbie. We’ve decided to call in and see our kids in O’Connor on the way so we will arrive a bit later than expected. We should be there by about 8.30pm and will certainly let you know once we have arrived. We will respect your house as if it were our own and we will make sure we don’t waste energy. Warm regards, Heather ***** We have also had feedback from other guests that they have really like having live plants and never have we been told this was a nuisance. I am sorry that you found this so. We are very disappointed that in all our messaging you never once mentioned any of these areas of disappointments to us but chose to do it in this public way. We go out of way to address any concerns our guests have but you never gave us an opportunity to do so. We also could have (and would have) provided you a hot water bottle. Debbie & Brent
July 2018

Hosted by Debbie & Brent

Canberra, AustraliaJoined in December 2012
Debbie & Brent User Profile
339 Reviews
Verified
Debbie & Brent is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
My husband Brent and I have both travelled quite extensively and look forward to doing and seeing a lot more. We love meeting new people and experiencing different cultural and culinary delights. We have had great experiences with Airbnb and the travelling opportunities this …
Languages: English
Response rate: 100%
Response time: within an hour
Always communicate through AirbnbTo protect your payment, never transfer money or communicate outside of the Airbnb website or app.
About the home
When you stay in an Airbnb, you’re staying in someone’s home.
This is Debbie & Brent’s place.
Debbie & Brent
RoseAnn and Brent help host.
RoseAnn
Brent

The neighbourhood

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