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IN FITZROVIA-SOHO - BY OXFORD STREET 2BR FLAT

Paul User Profile
Paul

IN FITZROVIA-SOHO - BY OXFORD STREET 2BR FLAT

4 guests
2 bedrooms
2 beds
1 bath
4 guests
2 bedrooms
2 beds
1 bath

Great 2 bedroom apartment in the heart of London in the Soho-Fitzrovia District. Close to shopping, theatres, restaurants and more!

2 bedrooms, 1 bathroom, 1 living room, 1 fully equipped kitchen, sleeps 4

Amenities

Wireless Internet
Kitchen
Cable TV
Dryer
Laptop friendly workspace
Hair dryer

Sleeping arrangements

Bedroom 1
1 double bed
Bedroom 2
1 double bed

House Rules

No smoking
No pets
No parties or events
Check-in is anytime after 3PM
Check out by 10AM

Availability

8 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
James User Profile
James
July 2018
We had a great stay in this flat. The location is truly outstanding with close proximity to three Underground stations and numerous great restaurants and pubs. Despite being on a busy street, the only time we noticed the street noise was when the windows were open. As another re…
Paul User Profile
Response from Paul:
Dear James, thank you for taking the time to write such a constructive feedback. We are glad you enjoyed the great location, spaciousness and cleanliness of the apartment. We take your suggestion for the sofa in consideration for further improvements. Regarding the stove, we are sorry you experienced some difficulty, we have now included more detailed guidelines on its usage, thanks to your comment. However, it was a real pleasure to host you and we look forward to see you again. All the best until then !
July 2018
Marie User Profile
Marie
May 2018
It’s really sad to say but Paul is a broker, so he has no clue if the flat is in good condition. The flat is definitely not well kept. They have majeur water damage in the bathroom and kitchen. The sofa was so dirty we had to go buy covers because our girls wouldn’t sit on them…
Paul User Profile
Response from Paul:
Dear Marie, Thank you for your message. We would like to apologize for the inconveniences you experienced in our apartment. We would like to let you know that we made everything to solve the issues Irene talks about in her comment but unfortunately our effort were not enough. We blocked the apartment for a week in order to renovate it and offer more comfort to our future guest. We have been in business for over 7 years and have hosted thousands of satisfied guests, you can also check the reviews before Irene's one. Our team uses the very rare incidents such as this one to re-oil our operations so that the dissatisfaction never happens again. Please note that we are always reachable if you have any suggestion, we do hope that you will give us a second chance for your future stay and will be happy to offer you a discount over it. All the best.
May 2018
Irene User Profile
Irene
April 2018
I hate to write this kind of review since it only begs the owner/agency to send back a scathing response whenever a review is less than stellar. However, it is honestly my first non-positive review of a property. Unit: I have stayed in many Airbnb's in London, so I know a good un…
Paul User Profile
Response from Paul:
Dear Irene, thank you very much for taking the time to write such a detailed and sincere review regarding your recent reservation with us in London. We are sorry to hear your stay did not go according to plan. We have been hosting guests in our flats for eight years and have hosted thousands of happy guests. We use the rare incidents such as this one to review our operations and identify where we can make some improvements. We are sorry that it had to come at the expense of your enjoyment of our flat. We are sorry for the confusion surrounding your checkin, but we had fixed your appointment based on the arrival information you provided. While we understand that your flight arrived a little sooner than anticipated, you must understand that our greeter had other guests to meet before you and she came to greet you just as soon as she could. We are sorry you found the photos did not accurately reflect the flat, as they were shot by a professional photographer recommended to us by Airbnb. We would like to apologize that the level of cleanliness and maintenance of the flat upon your arrival did not meet our own high standards. We have given the flat a thorough cleaning and performed some general works and we believe you would be pleased with the end results. We do hope you will give us a second chance on a future visit so that you may see the improvements we have made. We wish you all the best, Irene.
April 2018
동훈 User Profile
동훈
February 2018
perfect location, kind answers, and clean accommodation were all perfect. it was london i was visiting for the first time. but, i could have a good time. thank you, mr. paul for your kindness
Paul User Profile
Response from Paul:
Your review is too kind and much appreciated. We are glad you enjoyed the extremely central location of this apartment. It is always a pleasure to host guests like yourself and we hope you will come and visit again soon so we can give you a special rate for returning guests. Take care until then!
February 2018
正阳 User Profile
正阳
July 2017
Paul is really kind man, give me lots help for check in! I really love the apartment! It's wonderful apartment to stay in! Only walk to all central London!
Paul User Profile
Response from Paul:
Thank you so much for your kind review. We are glad to have made your time in London a memorable experience. It was a pleasure to host you and we look forward to having you again the next time you come to visit when you'll receive a special rate for returning guests. Best wishes!
July 2017
Steve User Profile
Steve
March 2018
A great flat in a very good location.
Paul User Profile
Response from Paul:
We are glad that to have met your expectations and that you enjoyed the great location and amenities. It was a pleasure to welcome you and we look forward to having you back in the future when you can stay a little longer and benefit from a discounted rate for our returning guests. Cheers until next time, Steve!
March 2018
Giovanni User Profile
Giovanni
May 2017
A nice and cozy apartment near Soho. I will book it again.
Paul User Profile
Response from Paul:
Thanks a lot for the nice review, We are glad you enjoyed the central location of the flat as well as its amenities. We look forward to hosting you again in the future and will be glad to give you a special discount for next visit to London. Cheers until next time, Giovanni!
May 2017

Hosted by Paul

London, United KingdomJoined in October 2011
Paul User Profile
1726 Reviews
1 Reference
Verified
Hello! My name is Paul, I work in financial markets however I also enjoy all things creative! I take great pleasure in being able to share the wonders and hidden treasures of Paris and London with you. Please always message me to confirm availability before you make a reserva…
Languages: English, Español, Français, 中文
Response rate: 97%
Response time: within a day
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