our villa located in Jebel Akhdar Area, one of the most beautiful areas in Oma, due to the Hight that exceeded 2000 Mt above sea level, temperature there always around 20-28 C and raining can be noticed either in Summer or winter
our villa located in al Ghilayel area which is on the way to Alila hotel quite place for relaxation
We are located on top of the Mountain and our coordinates (PHONE NUMBER HIDDEN)
4. Shaheen Rules
Smoking is completely forbidden inside the house.
Smoking is permitted outside the house, please use the ashtrays placed in the yard and barbecue area
There will be no refunds for early departures, and no guarantees for Early check in unless if you pre-book 1 nights
Please do not use flammables for heating, cooking or the like, candles, etc, in the bedroom, Living room or corridors without the consent of the Villa staff.
Cooking, eating and storing food in the bedrooms, living area is not allowed.
Valuables, security, and storage
The management is not responsible for lost items. Please lock the doors when you leave.
Although the Shaheen management takes responsible steps to ensure the
safety and security of all guests and their possessions, guests retain final
responsibility for their own safety and security.
Keep villa locked always when absent.
Parking is available free of charge for all guests.
Do not park in the way of the gate or in the middle of the way to other villa,
either park inside the villa or outside the villa close to villa wall (also free of charge).
Do not leave any valuables inside your car while it is parked. Shaheen
management cannot accept responsibility for the loss or theft of any such articles while your car is parked.
No cigarette buds, cotton buds, tampons, sanitary pads, or any other material,
other than toilet paper may be flushed down the toilet. Charges will occur for any blockage.
Guests have no access to Storage rooms.
Guests are free to use the living area and its appliances i.e. LCD tv and cable TV.
Eating in the living room is allowed but please try to keep the place as clean with no stains
Please try to keep the area as you’ve found it nice and tidy. If by any chance you notice any dirt please inform the staff.
Avoid making noise or disturbing noises, musical instruments, radios, televisions, stereos, and/or any other source of amplified sound shall be played at a volume that shall not disturb or annoy other guests we shall pay attention to limiting noise between the hours of 10:00 p.m. and 8:00 a.m., we also request the guests to restrain from making any noise outside the villa, in the courtyard or directly in front of the villa.
Refrigerator shall be clean. Freezer door shall close properly. Freezer shall not be over-packed so that sufficient room is allowed for air circulation.
Refrigerator cabinet surfaces and counter-top shall be free of grease and spilled food. Cabinets shall not be overloaded. Storage under the sink shall be limited to small or lightweight items to permit access for repairs.
Food storage areas shall be neat and clean without spilled food if by any chance you have noticed any spilled food, please contact the villa staff
Store the can of starter fluid (charcoal lighter) out of reach of children and away from heat sources.
Never leave the barbecue unattended once it has been lit.
Keep children away from the barbecue area. Consider a three-feet “kid-free zone” around the barbecue.
We will hold you responsible for any damage or loss caused to our property by your acts or omissions, default, accident, or neglect. By booking with us you agree to indemnify us and to pay us on demand an amount reasonably required to make good or to rectify such damage or loss caused by you. Normal wear and tear are excluded.
Please report any accidents or incidents to Shaheen management about any property damage.
Please help us to protect our planet resources by
Switching off lights, AC, bathroom ventilation fan (if exist) when not in use.
Ensuring that taps are always turned off after use.
Avoiding the unnecessary use of towels – just use what you need.
Don’t abuse the fresh water
Cancel up to 24 hours before your trip and get a full refund. Cancel within 24 hours of your trip and the first night is non-refundable.
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working in travel industry for 13 years old and fully aware about the hospitality business