Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Gorgeous new hard wood floors w 5 inch planks. Perfect for the solo traveler or couple. Completely private in our Downtown building.
Amazing location and within blocks of Walter Art Gallery, Mica, Lyric, BSO, Peabody.. Etc
Laptop friendly workspace
1 queen bed
Not suitable for children and infants
No parties or events
Check-in time is 4PM - 11PM
Check out by 11AM
Horrible place--I wouldn't recommend it to anyone. She shows pics of one place but that's not the place you get. She charges a low nightly rate but a really high cleaning fee. When I got there place was filthy, dirty sheets on bed, no towels, dirty kitchen, dirty glasses--I'm n…
Response from Lisa:
Thank you for your review- we work very hard to strive for 5- star reviews. I would like to apologize again that we could not make you happy with any of our services. The unit was clean- the only appliance that was overlooked by our cleaning crew was the inside of the microwave. We have met w our cleaning crew to make sure the oversight of the microwave doesn't happen again. I apologized about that- people do make mistakes. I asked you if you still wanted to stay, that it was not worth the $25 a night to me if you weren't going to be happy- you said everything was fine and thanked me-. You were given clean sheets, clean towels and dishware upon your arrival as all of our guests receive. Every complaint you had was professionally handled and you were refunded. I would encourage you to continue booking hotels at the rate of $99 a night in the same area as we are in - Mount Vernon. Mount Vernon is a wonderful historic area of the city and it's beauty in the building architecture is elegant. Again we are sorry and we wish you all the best!
I'm a school teacher that enjoys spending time with my 2 boys in the summer-
Response rate: 100%
Response time: within an hour
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