I'm sorry you felt the smell of cigarette smoke in towels and linen. This is very odd, since everything gets washed in 60 degrees water after every guest. Not one piece of towels or linen in my household has ever been in a room where people have smoked. Ever.
Neither has any guest ever complained or even mentioned this before.
There was one empty shelf in my fridge, except for juice, cheese and butter which I offer for my guests for breakfast (in addition to toast in the freezer). A normal size champagne bottle (or two) would fit just fine next to the breakfast offerings.
There's no need to shout ATTENTION here about the check-in time. My listing states very clearly to everybody, that check-in time is between 3pm and 8pm. Same for every guest, no matter where you come from.
This, among other things I tried to communicate to Elena by message numerous times, but the majority of my messages and questions were ignored.
Communication is the key to my apartment. Literally.