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Entry patio apartment C11/2Bedroom 1 (en-suite & terrace)
Spacious Smiling Hill Serviced Apartment C11/2
Spacious Smiling Hill Serviced Apartment C11/2
6 guests
2 bedrooms
2 beds
2 baths
6 guests
2 bedrooms
2 beds
2 baths

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Enjoy a relaxed atmosphere and the helpfulness of our young and enthusiastic Indonesian staff, most of whom speak English. This spacious, comfortable and well appointed apartment is just 1.5km from the heart of Batam’s main shopping and business district and 2km from the Harbor Bay ferry terminal. Our large swimming pool, set in a lush tropical garden, is great for families and groups. Our Bali-style restaurant-bar wines, beers, mixed drinks and international, Indonesian and regional foods.

The space

Two large air-conditioned bedrooms each with queen-size beds, big en- suite bathrooms (vanity, shower, toilet, bath towels, shampoo, soap), private terrace (smoking, reading, relaxing), plenty of wardrobe hanging space and drawers, work/computer desk and plenty of room for extra roll-out bed, infant's cot or airbed.

Modern, well-appointed kitchen with refrigerator, gas cook-top, microwave, appliances (electric kettle, toaster etc), cooking utensils, linens, crockery and cutlery.

Spacious living area with lounge setting, large flat screen TV and international programs via satellite or cable.

Free wireless Internet

Daily maid cleaning service

Guest access

About 30 meters to beautiful swimming pool complex and Goodies Poolside restaurant-bar.

Goodies offers international, Indonesian and regional cuisines plus selection of international beers, soft drinks, fresh squeezed juices, wines, cocktails and spirits and mixers.

Flat screen TV’s in the bar area carry satellite sports feeds so guests can keep up with favorite sports from around the world.

A regulation-size pool table and dart board are available for the free use of guests.

A professional sound system provides downloaded house music selections (with live music for special occasions).

A fully-equipped poolside pavilion area is available for party groups or presentations with a karaoke system available for party groups.

Interaction with guests

A main attraction of Smiling Hill is the people – our expat and Indonesian staff and long-stay tenants are well informed and happy to help visitors and newcomers with reliable and up-to-date information on everything from open air food market dining and shopping to golf outings and island tours - what to do, where to go and where NOT to go. Our staff make guests feel very welcome. Key local staff speak English, are well trained and are accustomed to dealing with international visitors.

We pride ourselves on a quick response to any problems or issues - our management Hand Phone is open 24 hours.

Other things to note

Smiling Hill provides FREE transfers to and from the HARBOR BAY Ferry Terminal. We do NOT provide transfers to other ports. We strongly recommend guests travel by Horizon (or Batam Fast) ferries to Harbor Bay. This port is just 2km from Smiling Hill and close to the main business and shopping district and major hotels. The trip from Singapore is quicker and the terminal is new and very efficient.

Amenities
Wireless Internet
Family/kid friendly
Kitchen
Free parking on premises
Sleeping arrangements
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Common spaces
1 sofa bed, 1 air mattress, 1 crib
House Rules
Not suitable for pets
Check-in is anytime after 12PM (noon)
Check out by 12PM (noon)

- Smoking is permitted but discouraged. We ask smokers to please smoke on outside terraces and not inside.

- Guests are asked to be considerate and not have noisy gatherings in the apartment after 10.30pm. We have a poolside party area with servery, music system, large flat screen with USB input, toilets and more where guests can party well into the evening and beyond without disturbing others. Use of this area is free but should be booked ahead.

Cancellations

6 Reviews

Accuracy
Communication
Cleanliness
Location
Check In
Value
Liang User Profile
May 2017
The place was clean and the staff that received us were very polite. The breakfast was great and the apartment condition is good.

Jay User Profile
April 2017
The place is spacious with a fully equipped kitchen, and Douglas was prompt with transport arrangement from Harbour Bay. Just a 30 seconds walk away from the pool and Goodies restaurant and bar, and a 5 to 10 minutes drive away from Nagoya Centre. Went with friends this time, will bring family the next.

Angela User Profile
April 2017
It was a different house given to us from what we have seen and booked on the website. No idea how to check-in and where to collect our keys but we managed to find out ourselves. The house is spacious and clean no doubt with two bedrooms however, not sufficient to accommodate 6 adults and 2 children and there is no way to sleep in the living room although we found an extra single mattress but no additional cover sheet nor blanket can be found and we also do not know who to request for one. Ended up two of my siblings have to find another hotel to stay for a night. The pool is shared with the public and my family members are worried about the hygiene so we did not use it at all.

Suzilaherdawati User Profile
December 2016
Thanks for being a great host! All of your staffs are friendly, helpful and easy to communicate.. In fact, all of the people in that area are super friendly and well mannered.. Will surely come back and stay in your apartment again! Especially apartment C11! We love every inch of that apartment!

Mallikage User Profile
December 2016
Apartment is geart , spacious and well furnished with almost all facilities . Transport to and from the ferry provided Pool was nice Children really enjoyed Only thing was location was about 2 km away from city .

Royston User Profile
November 2016
The lodging was fantastic with spacious rooms and a large living room . Great for a getaway and its near to the ferry terminal too !

Riau Islands, IndonesiaJoined in August 2016
Douglas User Profile
Hello from Batam ... I am originally from Australia and I am the co-founder and current general manager of Smiling Hill Apartments and guesthouse located on the Indonesian island of Batam just 12 miles and an hour by ferry across the water from Singapore. We have a beautiful Ba…
Languages: Bahasa Indonesia, English
Response rate: 100%
Response time: within an hour

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