I didn't have a lot of interaction with Lucy and her friends during their stay, even though I proposed three free activities. I always asked if everything was fine or if they needed anything, and everything seemed to be ok.
In response to Lucys message, I'd like to say this: First of all, I improved (painted etc.) the room before they arrived, so the room was even better than the pictures showed. The last night, when I was staying with a friend, they apparently saw a mouse, a problem that didn't occur before. They called me the whole night (my phone was in another room) and even woke up the neighbours downstairs. When I received their call in the morning, I arrived in the house within 15 minutes. When I arrived, Lucy behaved very rude and said she wanted to leave. I suggested a hostel in the center and refunded more than one nights stay. Having mice in the house is indeed a problem, but it can happen anywhere, and is out of my reach. I deald with the problem immediatly. After they left, I noticed they left the room really dirty (papers, a condom...), a pizza box with trash in the common hall of the building. It is sad to see people on Airbnb who are so disrespectul, when you do your best to be a good host. I don't recommend them as guests!