rchimedes' Suite is a beautiful apartment located in Via Maestranza, one of the two main arteries of Ortigia, just in front of the Church of the Immaculate Conception, one of the jewels of the island.
We aim to offer an apartment in a quiet and well
Laptop friendly workspace
No parties or events
Check-in time is 3PM - 1AM (next day)
Check out by 10AM
It is an excellent apartment in an excellent position. Unfortunately we had no direct contact with our host, compounded by no response to an email sent confirming location and check in procedures. As a result we were left sitting in a square for 20 minutes until he responded to o…
Response from Antonio:
Dear Paul sorry for the missunderstanding ...i am very sorry for mrs Angela late (she is usual very punctual) .i would like to take the opportunity of your review to remember to all next guests, that it is NECESSARY to fix a meeting time forthe arrival,cause there is not a concierge like a 5 stars hotel!!!! Regarding the problem of intenet connection,there was a general problem of the provider ,and we were able to provide a secondary connection in 24 hours.....i don't know how many private apartments can also offer a secondary internet line in case of problems of the main one (but maybe 24 hours is too much time!!!).....but at this point ...we will try tobe faster than that! There was also a problem with the boiler ,that we understood in the morning of your arrival day (that was also previous guests' check out day)...and we were able to solve during your 2nd day of staying ...i couldn't be there, as my usual, to look at the works (they changed the boiler that was missing a little water) and so, only now i read about the dirty state they left the bathoom...i am very sorry for that and sorry for missing to contact you to understand if everything was solved in the right way usually that staff of workers is clean and (Website hidden by Airbnb) i was pretty sure everything was solved and clean...i apologize for that! i am happy to read that at the end you liked the apartment and i'd like to invite you to come back offering a free night to repair for my missings ciao and thanks
ORTIGIAVACANZE offers: -4 apartments in the most elegant and prestigious part of Ortigia, Siracusa’s historical centre: Theatre house, Archimedes' Suite, Duomo's Apartment and Mille's House -2 villas in the seaside resort Isola: Sunny House (with swimming pool) and White Le…
Response rate: 100%
Response time: within an hour
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