Self check-inEasily check yourself in with the lockbox.
Great location100% of recent guests gave this home’s location a 5-star rating.
Perfect location, central and walkable. Super clean, quiet apartment.
Standard: Kitchen, Wireless Internet, Laptop friendly workspace, Dryer, Hangers, and 8 more
Other highlights: Free parking on premises, Lockbox, Long term stays allowed
1 queen bed
Not suitable for children and infants
No parties or events
Self check-in with lockbox
I am shocked & devastated about my experience with you! i booked 2 months before my arrival to L.A paid full amount when i arrived the place was a mess, dirty, dusty & full of dead insects and i cancelled my booking the refund is not full while it should be in full because it was…
Response from Max:
Fayez checked in to my apartment which was cleaned by a professional just before his arrival, and immediately changed his mind about the reservation claiming that the apartment was misrepresented, which is the first time out of dozens of times hosting I've heard this. He also claimed the apartment was dusty and dirty, but as I mentioned the apartment was cleaned by a professional just prior to his check-in, and verified with photographic evidence. After communicating with Fayez and being sensitive to his claims, I was more than willing and happy to rectify the situation by offering an additional cleaning immediately, connecting him directly with my assistant and apartment manager, but he didn't seem to want the situation to be fixed and immediately canceled the reservation. It seems to me like he changed his mind upon checking into the apt. There were no dead insects as claimed, this is a complete inaccuracy (see any prior review to get a sense of my apartment.) I'm deeply sorry that he had this experience, but I do not believe it's based in reality.
From NYC, living in Los Angeles, CA.
Response rate: 67%
Response time: within a day
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