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Booking & paying
How to request and pay for a reservation. Find answers to questions about payment issues or reservation requests.
Sending your reservation request
How do I submit a reservation request?
How do I check the status of my reservation as a guest?
How do I book a place on Airbnb?
How do I book a pre-approval or special offer?
Can I make changes to a pending reservation request?
What happens if my reservation request is declined or expires?
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Payment
How do I use PayU to pay?
Why can't I complete my transaction?
Can I split the cost of my reservation across multiple payments?
When am I charged for a reservation?
What is VAT and how does it apply to me?
How is the price determined for my reservation?
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Instant Book
What is Instant Book?
When am I charged for a reservation?
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