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As a host, what penalties apply if I cancel a reservation for a stay?

Because cancellations disrupt guests' plans and impact confidence in the Airbnb community, the following penalties are applied for host cancellations.

Cancellation fee

A fee will be deducted from your first payout after a cancellation. The amount deducted will depend on when you accepted the reservation and how soon before check-in you cancelled it:

  • More than 7 days before check-in, we’ll deduct US $50 from your next payout
  • Less than 7 days before check-in, we’ll deduct $100 from your next payout

The cancellation fee may be waived if you have completed at least 10 consecutive bookings without cancelling, either since you started hosting or since your last previous cancellation.

Unavailable/blocked calendar

Your calendar will stay blocked, and you won't be able to accept another reservation for the same dates of the cancelled reservation.

Automated review

If you cancel before the day of check-in, an automated review will be posted to your listing's profile indicating that you cancelled one of your reservations. These reviews can't be removed, but you can always write a public response to clarify why you needed to cancel.

Guest review

If you cancel on the day of check-in or later, guests can choose to leave a public review on your listing’s profile.

Account suspension

If you cancel 3 or more reservations within a year, we may deactivate your listing.

Unless there are extenuating circumstances, there will be no exceptions to our cancellation policy.

Exceptions for Instant Book reservations

You can cancel Instant Book reservations penalty-free under certain circumstances. Learn more.