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How-to • Guest

Order groceries for your trip when you book your home

In select locations, you can order groceries for delivery to your Airbnb through Instacart—directly from the Airbnb website or app. This service is available starting three weeks before check-in and throughout your stay, with delivery arranged for any time after you check in.

For select homes in eligible locations, you may have the option to have your groceries stocked in your kitchen by your host before you arrive.

Shop directly with Instacart within the Airbnb website or app

Instacart ordering through Airbnb is currently available in select locations. If it’s available for your stay, you’ll find it as an option in your Trips after you’ve booked your home. 

You don’t need to create an Instacart account or log ‌in through your existing Instacart account—you’ll be able to order groceries seamlessly through the Airbnb website or app.

How it works

  1. Book your stay: Check for grocery delivery availability in your Trips. If available, select the option to Order groceries for your trip.
  2. Shop directly with Instacart within the Airbnb website or app: Click or tap Continue to Instacart.
  3. Fill your cart: Choose from hundreds of items—from snacks and drinks to kitchen essentials and breakfast bundles.
  4. Easy check out and pay: We create a one-time Instacart account linked to your Airbnb reservation. You’ll check out and pay through Instacart within the Airbnb website or app.
  5. Save and come back later: Need more time? Your cart is saved on Airbnb until you check out.

Scheduling your Instacart delivery

If your host doesn’t offer kitchen stocking:

You can schedule your Instacart delivery to arrive any time after you’ve checked in to your home.

If your host offers kitchen stocking (at no extra cost):

  • You can choose regular delivery or elect to have your host added as a recipient to your order.
  • Your host will coordinate with the shopper and organize your groceries in the kitchen before you arrive.

Other things to know

  • Kitchen stocking isn’t available for alcohol due to legal and age verification requirements. If alcohol is added, you’ll need to switch to post-arrival delivery or remove the items.
  • As payment is through Instacart, you can’t use Airbnb gift cards or coupons to pay for your grocery order.
  • Only the person who booked the home can order groceries from Instacart through the Airbnb website or app; this option isn’t available to their guests.

Get help with your Instacart order on Airbnb

If you have questions about ordering, delivery, refunds, or missing or damaged items, you can contact Instacart.

Click or tap Trips, and go to Grocery delivery, then select Manage order and then Help. From there, you can reschedule or cancel your order, or select Help Center and then Connect with Instacart to reach Instacart’s support team.

This feature is currently only available in select locations.

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