Suggestions will show after typing in the search input. Use the up and down arrows to review. Use enter to select. If the selection is a phrase, that phrase will be submitted to search. If the suggestion is a link, the browser will navigate to that page.
How-to • Home host

Encourage guests to book your place by pre-approving them

Guests have contacted you about your place, and that’s good! Encourage them to book by sending a pre-approval. 

Note that pre-approvals do not override your own reservation requirements.

To pre-approve a guest

Pre-approve a guest on desktop

  1. Click Messages
  2. Click the message from the guest
  3. Click Pre-approve
  4. Click Yes, pre-approve to confirm


Things to know about pre-approvals

Availability:

  • Your listing’s calendar is still marked as available when you pre-approve a guest.
  • You can offer multiple guests a pre-approval for the same dates, just let each guest know that there are other people interested in booking. Once the space is filled, other guests will be automatically notified.
  • Pre-approvals can only be sent for the date range of the guest's inquiry.

Expiration:

  • Pre-approvals expire in 24 hours.
  • Once a pre-approval expires, the guest will need to send another request to book. This will be for the same price as the original pre-approval. If you want to change the price, you need to retract your original pre-approval.

Pricing:

  • The price sent to your guest will be taken from the current pricing settings on your calendar.
  • Special offer reservations won't apply for promotions. Pre-approval reservations can apply for promotions. However, the discount line won't be separated out in the price breakdown.
  • If a guest accepts the pre-approval, the pricing in the host payout breakdown will show as a Special Offer.

Withdrawing:

If the option to pre-approve a guest isn't available

If you don't have the option to pre-approve a guest, it means that your calendar is blocked for some or all of the guest’s reservation dates. Try editing your calendar to show your listing is available. Please note: Airbnb can block your calendar if you haven’t provided all the information required for your account.

Did this article help?

Related articles

Get help with your reservations, account and more.
Log in or sign up