Suggestions will show after typing in the search input. Use the up and down arrows to review. Use enter to select. If the selection is a phrase, that phrase will be submitted to search. If the suggestion is a link, the browser will navigate to that page.
How-to
Guest

When you’ll get your refund

Good news—if you’re eligible for a refund, you’ll get it automatically within 10 days. Maybe even sooner.

We'll send your refund as soon as you cancel to the payment method you used when you booked the reservation, but your bank or credit card issuer may take longer to get it to you. It all depends on how you paid and where you live:

24 hours

  • Airbnb for Work credit
  • Airbnb gift credit
  • Hongbao credit
  • PayPal

1 business day

  • Alipay
  • WeChat Pay

Up to 5 business days

  • iDEAL
  • Sofort Überweisung

Up to 15 business days

  • Major credit cards, including prepaid credit and debit cards
  • Other payment methods
  • Apple Pay
  • Google Pay
  • Postepay

Up to 2 credit card statements

  • Aura
  • Elo
  • Hipercard
  • Major credit cards in Brazil only

Note: If your original payment method’s account was closed, the refund sent by Airbnb won’t be processed. If this happens, we’ll contact you and you’ll have the option to update your payment method.

Did this article help?

Related articles

Get help with your reservations, account and more.
Log in or sign up