Suggestions will show after typing in the search input. Use the up and down arrows to review. Use enter to select. If the selection is a phrase, that phrase will be submitted to search. If the suggestion is a link, the browser will navigate to that page.
How-to
Host

What happens to a guest if I have to cancel?

If your plans change and you have to cancel a guest's reservation, your guest will be notified immediately via email and sent rebooking options similar to your listing.

You won't receive a payout for the canceled reservation, and your guest will be given the opportunity to request a full refund or get help booking a new place.

Because cancellations disrupt guests' plans and impact confidence in the Airbnb community, we apply additional penalties to host cancellations regardless of which option your guest chooses.

Did this article help?

Related articles

Get help with your reservations, account and more.
Log in or sign up