What a terrific experience! I have been on food tours before, but Ben made this experience a stand-out one. First he asked us what kind of sandwiches we like, and then he made a point of taking us to places that echoed our preferences. I say echo because each sandwich place provided a unique spin on our preferences, whether it was a unique sauce, or combination of ingredients. Second, he knew the background of the shop owner - their cooking experience, how they wound up in NYC and how long they'd been in business. It made it far more interesting than just eating a sandwich. He was always able to find a place to sit down, he engaged us in a lively philosophical debate about "what is a sandwich?" and "does a hot dog count as a sandwich?". He shared some personal information when asked, but didn't make the tour about himself. He made it a fun, enlightening and satisfying experience, and I would highly recommend him to anyone. Thank you, thank you, thank you, Ben!