The tour information was inaccurate, the location provided in the program description was not correct. The precise meeting place was only shown in the app messages, and we received no help by phone before departure. Because of this, we had to reschedule the entire tour for another day, as we were left behind on the original booking date. They also failed to mention that if you book for a Monday, almost everything is closed — including the places we could have entered with our tickets. We were especially disappointed about the Arena in Verona, which we unfortunately had to skip.
The boat trip on Lake Garda, however, was excellent: the captain was funny, told stories, created a great atmosphere, and the location was absolutely beautiful, so overall it was worth it. The tour guide was kind and polite; perhaps it wasn’t his fault, but the program dragged on for too long, and the organisation definitely needs improvement. It would have been nice tomore time in Verona and Sirmione to look ar