We ended up communicating via phone translator, which worked rather well. She was very knowledgeable and explained each step simply and showed me what to do. I was surprised that in the end I got so many skincare soap bars. The smells are amazing! And she even made some of the soap forms herself, very pretty! There even is one with a cute little frog chilling on a turtle. Some of the bars she gave a final touch with some gold dust, gorgeous ~the experience was very calming :)