Everything was great. We were in Portugal for 2 weeks, and this was the highlight of our trip. I highly recommend booking this experience as communication was great and the boat is smaller which allows you to get closer to the rock features than the larger boats. It also allowed us to ask questions and have a more personable experience. I was nervous that 1 hour was going to be too short, but it was the perfect amount of time. We also had 2 kids (aged 2 and 4) and they did great to accommodate, and safety was excellent.