Frequently Asked Questions

The Airbnb Host Awards program aims to celebrate the best hosts in Australia and New Zealand. Our hosts are what make Airbnb so special and are the ones working to make our guests happy every day of the year.

The finalists and winners of the Airbnb Host Awards in Australia and New Zealand were based on booking data from Airbnb from 1 July, 2023 to 30 June, 2024. All active hosts and listings with a review rating greater than 4.6 stars (on 1 July 2024, as these are subject to change) and at least 2 bookings from 1 July 2023 to 30 June 2024, were considered.

Guest reviews, including both star ratings and written reviews, were taken into account. The specific eligibility criteria and judging evaluation varied by category. An independent judging panel reviewed the finalists in each category to select the National winners.

Host of the Year: Hosts who provide consistently outstanding experience and hospitality to their guests.

Best New Host: Hosts who started hosting on Airbnb within the past year, who also create a warm and inviting space and help guests feel that they belong anywhere in the world.

Best Family Friendly Stay: Hosts who create a welcoming and enjoyable environment for families, offering thoughtful amenities and activities that cater to both children and adults, ensuring a memorable and stress-free stay for all family members.

Best Nature Stay: Hosts who provide an authentic country experience in regional and rural locations.

Best Design Stay: Hosts who showcase highly considered design throughout their homes.

Best Room Host: Hosts who provide a room for guests, allowing them to have the ultimate local experience.

Felicity Stevens: Host Awards Judge & Host Advisory Board Member
Felicity has been welcoming guests from all over the world to her idyllic cottage in Sydney, Australia, for over a decade and is a New Zealand native. She is passionate about sustainable hosting and focuses on reducing greenhouse emissions, conserving resources and reducing waste.

Sarah Huang (Yang-Fen): Host Awards Judge & Host Advisory Board Member
Sarah is a dedicated Airbnb Superhost Ambassador based in Adelaide, Australia. She has been hosting guests since 2016 with an unwavering commitment to inclusivity and comfort. A community leader passionate about sharing her hosting experience, her unofficial motto is 'Learning from others, sharing with others, serving others', making her not just a host but an invaluable resource for others in the Airbnb community.

Susan Wheeldon: Host Awards Judge & Australia and New Zealand Airbnb Country Manager
Susan has been Airbnb’s Country Manager for Australia and New Zealand since October, 2019. She has more than 20 years of experience across the tech, travel, e-commerce, legal and property sectors and is passionate about travel, staying in over 50 Airbnbs in the past 3 years alone!

Work on building 5 star reviews, increase your calendar availability, and consistently provide a great experience to your guests.