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Options like self check-in or booking an entire home allow you to interact with your host mainly through in-app messaging—you can message them anytime if something comes up.
Get the latest info on our COVID-19 response and resources for guests, including policy updates, travel restrictions, flexible travel options and more. Learn more
In most cases, you can resolve any issues directly by messaging your host. If they can't help, simply contact Airbnb within 24 hours of discovering the issue. Learn more
You will be charged as soon as your reservation is confirmed, but we hold payment to your host until 24 hours after check-in to give you time to ensure everything is as expected. Learn more
Almost anyone can be a host of a stay or an experience. It's free to sign up and share either your space or your skills with the world. To get started, visit our Host Centre. Learn more
Visit our Help Centre to get additional answers to your questions. Learn more